SaaS
Complete
Gliders Live Chat
Embeddable live chat system with WebSocket messaging, agent dashboards, and multi-site support.
Case study
Problem
Websites needed a lightweight live support chat that could be embedded with minimal setup.
Solution
Built a real-time chat SaaS with WebSocket connections, agent assignment, and embeddable widget.
Technical challenges
- WebSocket connection management
- Message delivery across multiple agent sessions
WebSockets
Real-time
JS widget
Embed
Tech stack
Python
FastAPI
Redis
MongoDB